Privacy Policy

The purpose of this policy is to inform interested parties about the various treatments carried out by this organization through the website and that affect their personal data in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

1. Identification and contact details of the data controller and data protection officer

Data Controller

- Owner: Biohealth Dental Spain S.L (hereinafter BDS).

- Registered address: Partida Lliret 14, 03502 Benidorm, Alicante

- Phone: 688 915 757

- Email for exercising rights related to data protection: info@bdspain.com IMPORTANT: This is an email where only exercises of rights related to the protection of personal data are attended to. For inquiries related to dental treatments, we provide you with the following address: info@bdspain.com

- Tax Identification Number (C.I.F.): B16994683

Data Protection Officer

Business name: LEGAL ADVISORY BDS.

CIF: B16994683

- Address: Partida Lliret 14, 03502 Benidorm, Alicante

Phone: 688 915 757

Contact email: info@bdspain.com

2. Purposes of processing your personal data

Users/browsers of the data controller's website

We will process your personal data provided through our web forms or the chatbot enabled and made available to you for the following purposes:

• Respond to call requests or requests for more information transmitted through our contact channels incorporated on the website.

• Manage appointment requests in the different clinics that may become part of the GROUP. Through our website, you can request an appointment at any of the clinics in the BDS SPAIN SL network that we service. The appointment request through this means requires acceptance of this privacy policy and the purposes included therein. In any case, if you do not want to use this system, you can directly request your appointment, both in person and by phone, at the clinic of your trust responsible for your data.

• Send promotions, discounts, contests, gifts, and other commercial communications to those users who have checked the box included in the forms on the Website via email, SMS, or telephone call.

• Send an informative summary of the publications of our Blog to subscribers.

• Understand the behavior of the navigator within the website in order to detect possible computer attacks on our website.

• Comply with the legal obligations that are directly applicable to us and regulate our activity.

• Protect and exercise our rights or respond to claims of any kind.

• Offer a medical advice service through video call with recording and capture of image and sound.

• Carry out statistical calculations, segmentation, as well as schedule appointments or video calls through our chatbox without storing the data included therein.

Users of the data controller's app

We will process your personal data provided through our APP to:

• Customize the provision of BDS services, including:

(i) appointment management and reminders;

(ii) communication of test results;

(iii) patient follow-up;

(iv) sending communications through the APP related to promotions, discounts, contests, gifts, and other commercial communications to those users who have authorized it.

• Understand the behavior of APP users to detect possible computer attacks.

• Comply with the legal obligations that are directly applicable to us and regulate our activity.

• Protect and exercise our rights or respond to claims of any kind.

Job applicants or job seekers

We will process your personal data provided through our web forms to:

• Manage your application.

• Communicate with you to inform you about the status of the selection process and your application therein.

• Understand the behavior of the navigator within the website in order to detect possible computer attacks on our website.

• To protect and exercise our rights or respond to claims of any kind.

3. Legal basis for processing

Users/browsers on the data controller's website

In the consent you have given us to process your data for the indicated purposes. Refusal to provide your personal data will result in the impossibility of processing your data for the mentioned purposes.

To comply with the legal obligations that apply to us. In this case, the data subject cannot refuse the processing of personal data.

In our legitimate interest in protecting our image, business, and trajectory by preventing attacks on our website. In this case, the data subject cannot refuse the processing of personal data, although they may exercise, where appropriate, the rights recognized in section eight of this policy.

Users of the data controller's app

In the consent you have given us to process your data for the indicated purposes. Refusal to provide your personal data will result in the impossibility of processing your data for the mentioned purposes.

To comply with the legal obligations that apply to us. In this case, the data subject cannot refuse the processing of personal data.

In our legitimate interest in protecting our image, business, and trajectory by preventing attacks on our website. In this case, the data subject cannot refuse the processing of personal data, although they may exercise, where appropriate, the rights recognized in section eight of this policy.

Job applicants or job seekers

In the consent you have given us to process your data for the indicated purposes. Refusal to provide your personal data will result in the impossibility of processing your data for the mentioned purposes.

To comply with the legal obligations that apply to us. In this case, the data subject cannot refuse the processing of personal data.

In our legitimate interest in protecting our image, business, and trajectory by preventing attacks on our website. In this case, the data subject cannot refuse the processing of personal data, although they may exercise, where appropriate, the rights recognized in section eight of this policy.

4. Retention periods or criteria for data retention

The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.

Once the data is no longer necessary for the processing in question, it will be duly blocked so that, if necessary, it can be made available to the competent Public Administrations and Bodies, Judges and Courts, or the Public Prosecutor's Office, for the period of prescription of the actions that may arise from the relationship maintained with the patient and/or the legally established retention periods.

In the event that you have provided us with your curriculum vitae, we will keep your data for a maximum period of one year from the receipt thereof by the entity, unless you have authorized us to keep your data for a longer conservation period than indicated.

5. Automated decisions and profiling

The website does not make automated decisions or profiles.

6. Recipients

During the period of duration of the processing of your personal data, the organization may transfer your data to the following recipients:

Judges and Courts.

State Security Forces and Bodies.

Other competent public authorities or bodies, when the controller has the legal obligation to provide personal data.

7. International data transfers

The organization does not make any International Data Transfer.

8. Rights

Data subjects may exercise at any time and free of charge the rights of access, rectification, deletion, as well as request the limitation of the processing of their personal data, object to it, request the portability thereof (whenever technically possible), or withdraw the consent given, and where appropriate, not to be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organization, or send a written communication to the postal or email